Privacy Policy

Privacy Policy

Alustock is aware of the importance of protecting the personal information that you provide. We want our clients to experience a risk free online shopping experience. With this objective in mind we have developed a privacy policy to outline our guidelines concerning the collection and use of personal information.

Information Collection and Use by Alustock

Personal information includes your name, surname, your complete mailing address and your email address. This personal information obtained from customers when they register to our site is considered confidential by Alustock.

To create an account, non mandatory, we will require that you choose a username and password that will identify you on our website. At the time of purchase you will need to provide credit card information in order to complete the secure transaction through Paypal. To minimize any risk of fraud or inappropriate use of personal information, the mailing address of your account must be the same as the one registered for your credit card. This information is strictly personal and will never be provided to any third party. Alustock will never have access to your credit card number.

We may use your personal information to contact you and correspond with you and to respond to your inquiries. We may also occasionally, and with your consent, send you emails or other messages concerning products that we feel may be of interest to you.

Use of Cookies

In the interest of providing a personalized service Alustock uses cookies to monitor your visits to our website. Cookies help improve the effectiveness and use of Alustock’s website. These cookies identify you as a user of Alustock’s website if you open an account and revisit our site. You will avoid re-entering the same information. You can choose to reject cookies, if your browser offers this option, however your use of Alustock’s website and some of its features may be affected. Also you may not be able to make any transactions.

Information Collected Automatically

Alustock automatically collects certain non-personal information regarding its website users. This type of information does not identify you. It includes the IP address of your internet service provider, the date and time you access our website, the internet address of the website from which you linked directly to our site, the operating system you are using, the sections of the website that you visit, the website pages read and images viewed, and the content you download from the website.

This non-personal information is used for website administration purposes and to improve Alustock ’s website.

Links to Other Websites

Our website may contain links to other websites or Internet resources. When you click on one of these links you are contacting another website. Alustock has no responsibility in regards to these other websites or Internet resources or their collection, use and disclosure of your personal information.

We encourage you to read the privacy policies of these other sites to learn how they collect and use information about you.

Disclosure to Service Providers

Alustock may share your personal information with certain service providers in order to verify and validate information and to answer your questions. Service providers mainly include credit card issuers. To reduce the risk of fraud or misuse of personal information, Alustock may also verify your personal information, including your address and credit card information, with service providers.

We will employ reasonable efforts to ensure that your personal information is used in a manner that is consistent with this policy. If you do not want us to provide your personal information to these service providers, we may be unable to process your transaction.

Retention of Personal Information

We keep your information as well as the history of your orders. You have the right to access, and correct your personal information data and you can at any time request that we remove your information from our records. To exercise this right you can access your Alustock online account or write to us.

Modification of the Present Document

This document may be modified over time to adapt to the evolution of laws and technologies. We may add, change, or remove certain sections when we feel it is appropriate to do so. Whenever we update this document we will change the date on the document to indicate when the changes were made.